Returns and Shipping Information

Retail Terms and Conditions

Shipping Information

With the exception of weekends and holidays, we process and ship orders from our warehouse in Edgewater, Florida within three business days.

Please note that any special shipping promotions offered are applicable only to packages being shipped to Continental United States addresses.  Free shipping is not available to Hawaii, Alaska, or any US Territory or international shipping destinations.

Return Policy

To be eligible for a return, your items must be unused and in the same condition that you received it.   You may return or exchange your purchase within 15 business days after the purchase date.  Unfortunately, we cannot offer you a refund or exchange after 15 business days have gone by since your purchase.  

Products must be returned in the original condition with product tags by following these steps:

1)     To prevent handcrafts from becoming damaged during shipping, use appropriate packing and adequate padding.    

2)     Include a copy of the packing slip.

3)     Provide a reason for the return.

4)     Ship to:

        Handmade For Humanity
        Returned Merchandise
        2808 Hibiscus Drive
        Edgewater, Florida 32141

The customer is responsible for all shipping charges on any products being returned or exchanged.  We recommend using priority mail or a carrier that generates tracking numbers as we cannot be responsible for lost packages.  Returned items that have been altered in any way will not be accepted.  Please allow 2-3 weeks for the processing of your return.

Damaged Goods

We offer our customer the highest quality, handcrafted items from Artisans that take pride in their work.   We believe that you will be very pleased with each purchase you make from Handmade For Humanity.  However, if for some reason your package arrives damaged, please notify us by using the contact us form to describe the nature of the damage.  We will respond to you as soon as possible to resolve the issue.   Customer service is our number one priority!

Our Guarantee

Handmade For Humanity is committed to providing our customers with complete satisfaction with our products and service.  We appreciate your business.  Thank you for shopping with us!